Privacy Policy

This Privacy Policy explains how Asteraki Agency (“we,” “us,” “our”) collects, uses, and protects personal information from clients, website visitors, and other users (“you,” “your”). We are based in the United States and operate globally.

1. Our Commitment to Your Privacy

We respect your privacy and are committed to protecting your personal information. We comply with applicable privacy laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect information you provide directly, including your name, email address, phone number and company name to deliver our services effectively.

We may also collect additional information through interactions with our website, surveys, feedback forms, communications with our team, or during service delivery.

Technical information such as browser type, device type, IP address, and pages visited may also be collected automatically to improve your website experience.

3. How We Collect Your Information

We collect information directly from you, through our website, via email, over the phone, and through third-party services when necessary. Any third-party information we receive will be protected in accordance with this policy.

4. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services
  • Communicate with you about projects, updates, and promotions
  • Analyze website usage and trends to enhance user experience
  • Ensure compliance with legal and contractual obligations

Communications may be sent via email, phone, SMS, or other approved channels.

5. Disclosure of Information

We may share your information with employees, contractors, service providers, or affiliates only as necessary to provide our services.

We may disclose information to comply with laws, protect our rights, or in connection with a business transfer or sale.

We do not sell personal information. Any third-party disclosures are limited and subject to confidentiality requirements.

6. Cookies & Tracking

Our website may use cookies and analytics tools such as Google Analytics and Microsoft Clarity to track usage and improve your experience. These tools collect non-personal and pseudonymized information about interactions with our site.

You can disable cookies through your browser settings, but some website functionality may be affected.

7. Security of Information

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete personal information we hold about you
  • Opt-out of marketing communications
  • Request restriction of processing or export of data

To exercise any rights, please contact us at hello@asterakiagency.com.

9. International Transfers

As a global agency, personal information may be stored and processed in countries outside your residence. We take appropriate measures to ensure that information remains protected according to applicable privacy laws.

10. Updates to this Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting on our website. Please review this page regularly to stay informed.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal information, contact us at:

Asteraki Agency
2773 Folsom Street, Suite 101, San Francisco, CA 94110, USA
hello@asterakiagency.com