We produce testimonial videos that turn customers into your best salespeople.
We create authentic, cinematic customer testimonial videos that build trust, demonstrate real results, and convert prospects into customers. From initial concept to final delivery, we handle every aspect of production.
Trusted video partner by 250+ companies globally
Hassle-free, exceptional-quality testimonial video production
As a global testimonial video production company, we’ll take care of everything from filming and producing to editing, cutting, and repurposing your customer testimonial videos for you.
- 100% done-for-you filming, production, and editing.
- A dedicated project manager ensures videos are shot, edited, and produced on time.
- Fast turnaround — delivery time of your first videos is within 2 weeks of filming.
- Your footage can also be used to create use-case-specific content such as ads, social posts, teasers, and more.
Customer Story for Salesforce
We created an authentic, cinematic testimonial video featuring Fisher & Paykel. The video highlights how their relationship with Salesforce helped them simplified business operations.
And the results are incredible
take a look for yourself
Drata
Customer story
Salesforce
Customer story
Kandji
Customer story
Mercury Bank
Customer story
HSBC
Customer story
HP
Customer story
Why most companies struggle to create great customer story videos
No time
You’re already juggling a hundred priorities. Coordinating filming, managing customers, and chasing edits? It’s just not realistic.
No in-house team
Great customer stories need strategy, directing, interviewing, and editing. Few companies have all those skills under one roof.
Too expensive
Hiring freelancers or an external agency often means unpredictable costs, hidden fees, and inconsistent quality.
But you're in good hands with us
At Asteraki, we don't just produce videos; we become an integral part of your marketing engine.
Experience the perfect blend: the deep understanding of an internal team with
the world-class expertise of a dedicated production partner.
Management & Strategy
Your dedicated Account Strategist and Creative Producer are embedded in your workflow from day one. They align every shot with your brand's core message, ensuring your project stays on budget, on schedule, and on strategy—freeing you to focus on your business.
Creative Producers
We treat your customers as our own. Our Creative Producers are master storytellers who conduct authentic interviews, capturing genuine moments that resonate. They ensure every customer interaction is positive, smooth, and perfectly aligned with your brand's voice.
Creative Team
Our in-house team of editors, animators, and motion designers transforms raw footage into polished narratives. They breathe life into your stories with precision and creativity, ensuring the final product feels like it was made by your own team—because it practically was.
On-site, full-service customer video testimonials
We send our own crew of expert videographers straight to your customer — anywhere in the world. We handle everything: filming, editing, and delivering a polished, ready-to-use video. All it takes is 1 hour of your customer’s time and minimal equipment — no disruption, no stress.
Your Testimonial Video Production Process
A clear, structured methodology for smooth collaboration and on-time delivery.
Brief & Strategy
We start with an initial discussion to understand your goals, audience, and key messages. Together, we define the strategy and validate the concept. Timeline: 1–3 business days after initial contact.
Filming & Post-Production
Filming is scheduled according to your availability, typically completed in a half-day session. Post-production editing is done in-house. Timeline: 2–3 business days after filming.
Delivery & Formats
You receive the final testimonial video in multiple formats (full, short, vertical, etc.) ready to share across all platforms. Timeline: Maximum 5 business days after filming.
"The customer story videos Asteraki created for us have been game-changers. Our sales team uses them in every presentation, and we've seen a 35% increase in conversion rates since implementing them. The quality and authenticity are outstanding."
Why customer stories convert better than any other content
In today's skeptical market, customers don't believe marketing claims. They believe other customers. A well-crafted customer story video is the most powerful form of social proof you can have.
Our customer story videos don't just showcase happy customers - they demonstrate the specific journey from challenge to solution, highlighting the tangible results your product or service delivered.
Builds Trust Instantly
Real customers sharing their authentic experiences build credibility faster than any marketing message.
Reduces Perceived Risk
When prospects see others like them achieving success, it reduces the fear of making a wrong decision.
Accelerates the Sales Cycle
Customer stories answer common objections and questions before they're even asked, moving prospects faster through the funnel.
Demonstrates Real-World Results
Instead of abstract benefits, you show concrete outcomes that your ideal customers can relate to.
Creates Emotional Connection
Authentic stories with genuine emotion resonate deeper than any sales pitch, creating lasting impact.
At Asteraki, we don't just film testimonials - we craft compelling narratives that showcase the transformation your customers experience. Let us help you turn your satisfied customers into your most persuasive salespeople.
Average increase in conversion rates for clients using customer story videos
Higher engagement rate vs. product demo videos
Longer average watch time vs. explainer videos
Customer story videos produced for our clients
Questions about our
customer story services?
We specialize in authentic customer success stories, case study videos, client testimonials, and user journey narratives. Each video highlights real results, challenges overcome, and the genuine impact of your product or service on customers' lives or businesses.
Most customer story videos take 2-3 weeks from initial planning to final delivery. This includes identifying the right customers, conducting interviews, filming on location, and crafting a compelling narrative. We can adjust timelines based on your specific needs.
We focus on real, unscripted moments by conducting in-depth interviews and capturing natural footage. Our approach highlights genuine emotions and specific results, avoiding overly polished or salesy content. We let your customers tell their stories in their own words.
Absolutely. We'll work with you to identify customers who've achieved exceptional results, represent your target audience, and can articulate their experience effectively. We handle the outreach and coordination, making the process seamless for you.
Customer story video production starts at $2,500 with most projects ranging from $3,500-$7,500 depending on travel requirements, number of locations, and production complexity. We provide detailed quotes with no hidden fees, so you know exactly what's included.
Yes, our team manages the entire process from scheduling interviews to obtaining signed release forms. We make customers feel comfortable during filming and ensure all legal requirements are met for commercial use of their story.
These powerful videos can be used on your website, in sales presentations, at trade shows, in email campaigns, and across social media platforms. We deliver multiple versions optimized for different channels, including full-length stories, 60-second highlights, and social media snippets.
