Customer Story Video Production Services

Customer Story Video Production for Retail companies

We create retail customer story videos that showcase genuine shopping experiences and product usage through authentic customer testimonials that highlight emotional connections to your brand.

Customer Story Video production for Retail companies

Trusted by over 250 brands – 5/5 Google reviews

airbnb logo
azus logo
dell logo
lions logo
logitech logo
salesforce logo
sanofi logo
toyota logo
uber logo
zapier logo
airbnb logo
azus logo
dell logo
lions logo
logitech logo
salesforce logo
sanofi logo
toyota logo
uber logo
zapier logo
Retail customer story video capturing genuine customer interactions

Turning Happy Shoppers Into Authentic Brand Advocates

Retail buyers want to see real experiences, so our retail customer story videos capture genuine customer interactions with your products, creating relatable content that drives purchase decisions and brand loyalty.

We are a half creative agency
half production company

Risk-Free Production icon

Risk-Free Production

Our rigorous review process catches issues early, so you never get a final product with surprises.

Perfect Spots icon

Perfect Spots

Finding the right places that make your story better while keeping things efficient and budget-friendly.

Smooth Collaboration icon

Smooth Collaboration

Clear communication and easy feedback loops keep the project moving smoothly and ensure you're happy with the results.

See some of our work for
winning brand video campaigns.

We've obtained over 1 billion views across 580+ video projects.
We know what works, and what doesn't.

Nike - Brand video

Nike

Brand video

brand-videosretail
Amazon - Customer story

Amazon

Customer story

customer-story-videosretail
HSBC - Customer story

HSBC

Customer story

customer-story-videosfinance
Johnson & Johnson - Customer story

Johnson & Johnson

Customer story

customer-story-videoshealthcare
Kandji - Customer story

Kandji

Customer story

customer-story-videostechnology
Pfizer - Customer story

Pfizer

Customer story

customer-story-videoshealthcare
Retail customer story video creating relatable experiences

Creating Relatable Experiences That Drive Purchases

Retail buyers want to see products in real-life contexts, so our customer story videos showcase authentic customer experiences with your products in their daily lives, helping retail brands see 33% higher conversion rates as we create relatable content that demonstrates genuine product value.

Patagonia logo
Shoppers were hesitant about online purchases. Customer story videos showing real people using our products in daily life increased conversion by 33%.
Maya Patel, Marketing Director at Patagonia
Relatable Experiences

How retail customer story videos drive purchases

Retail buyers want to see products in real-life contexts, but most customer stories feel staged and inauthentic.

We create authentic customer experiences with your products in their daily lives. Instead of scripted testimonials, we follow real customers using your products during normal routines, capturing genuine reactions and practical applications.

1

Higher Conversion Rates

Retail brands see 33% higher conversion rates with these authentic customer story videos.

2

Reduced Returns

Customers who watch these videos return products 29% less often.

3

Increased Average Order Value

Shoppers spend 22% more when they see products in real-life contexts.

4

Better Product Understanding

Customers report 44% better understanding of products after watching these videos.

5

Higher Satisfaction

Buyers show 33% higher satisfaction with purchases made after watching these videos.

At Asteraki, we don't just create videos - we craft strategic assets that address the critical points where your audience makes decisions. Let us help you turn viewers into customers through the power of targeted video.
33%

Higher conversion rates

29%

Fewer returns

22%

Higher average order value

250+

Retail customer story videos produced