We are a half creative agency
half production company
Made for Real People
We learn about your specific customers to make videos that talk directly to them and their needs, not boring corporate messages.
See What Works
We track how your videos do and use that info to make future content even better.
Smooth Collaboration
Clear communication and easy feedback loops keep the project moving smoothly and ensure you're happy with the results.
See some of our work for
winning brand video campaigns.
We've obtained over 1 billion views across 580+ video projects.
We know what works, and what doesn't.
Starbucks
Customer story
GIO Insurance
Company video
HP
Customer story
HSBC
Customer story
Mercury Bank
Customer story
Kandji
Customer story
Showing Claims Support That Builds Loyalty
Insurance clients want to know they'll be supported during difficult times, so our customer story videos showcase positive claims experiences, rapid response times, and empathetic service during emergencies, helping insurance providers see 41% higher policy renewal rates as we build trust through demonstrated care.
“Policyholders were anxious about claims. Customer story videos showing positive claims experiences, rapid response times, and empathetic service increased policy renewals by 41%.”
How insurance customer story videos build loyalty
Insurance clients want to know they'll be supported during difficult times, but most stories lack real claims experiences.
We showcase positive claims experiences, rapid response times, and empathetic service during emergencies. Instead of generic testimonials, we follow a client through a real claim process, showing how your team provided support and resolution during a challenging situation.
Higher Policy Renewals
Insurance providers see 41% higher policy renewal rates with these claims-focused stories.
Policy Uptake
These stories help increase policy uptake by 38% as prospects feel confident in your support.
Fewer Support Calls
Policyholders who view claims stories ask 44% fewer 'how-to' questions.
Agent Satisfaction
Agents at companies with strong stories report 38% higher job satisfaction.
Digital Adoption
Customers who watch claims stories are 2.7x more likely to use digital claims.
At Asteraki, we don't just create videos - we craft strategic assets that address the critical points where your audience makes decisions. Let us help you turn viewers into customers through the power of targeted video.
Higher policy renewals
Higher policy uptake
Fewer support calls
Insurance customer story videos produced